2 factor Authentification

What is Two-Factor Authentication?
Two-factor authentication adds an additional layer of security by introducing a second step to your login. It takes something you know (i.e.: your password), and adds a second factor, typically something you physically have (such as your phone). Since both are required to log in, in the event an attacker obtains your password two-factor authentication would stop them for accessing your account.

Why do you need it?

Passwords are increasingly easy to compromise. They can often be guessed or leaked, they usually don’t change very often, and despite advice otherwise, many of us have favourite passwords that we use for more than one thing. So Two-factor authentication gives you additional security because your password alone no longer allows access to your account.

How does it work?

There are many different options available, and in our client area we have opted to support time based tokens. The most common and simplest to use is time based one-time passwords. With these, in addition to your regular username & password, you also have to enter a 6 digit code that changes every 30 seconds. Only your token device (typically a mobile smartphone) will know your secret key, and be able to generate valid one time passwords for your account. And so your account is far safer.

How do i enable Two-Factor?
- Login to our client area
- From the drop down menu where it says " 
Hello <Name> " 
- Select security Settings
- Then follow the on screen instructions.
Your mobile phone can be used to generate the codes. If you don't already have an app that can do this, we recommend Google Authenticator which is available for iOS, Android and Windows mobile devices.
You will be provided a backup code, should you loose your mobile device. Please keep this code safe and do not share it with anyone. This code will allow you to reset your Two-Factor and login without your device as an emergancy backup.

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