Articles

  CAN I GET MY WHOLE TEAM ON CLOUDTALK?

Absolutely! That’s what it’s been designed for.

  DO I NEED ANY TECHNICAL KNOWLEDGE TO SET IT UP?

No. As long as you can operate the basic functions on a mobile phone or a computer system, you’ll...

  DOES IT SUPPORT SMS?

Yes. If you add mobile numbers to your system, you can send and receive SMS messages.

  DOES IT SYNC-UP MY PHONE CONTACTS?

Yes you can either sync contacts from your mobile phone, add contacts in the app, or if you use a...

  DOES THIS REPLACE MY DESK PHONES?

Yes you can remove your desk phones and associated hardware and move to a more flexible way of...

  HOW LONG DOES PORTING A NUMBER TAKE?

It varies. Mobile numbers are really straightforward and take a couple of days. Other numbers can...

  WHAT ABOUT CALLS OUTSIDE OF MY PRICE PLAN?

Premium rate calls (087/084 etc) will be chargeable pence per minute. Rates for these type of...

 AM I TIED INTO A CONTRACT?

No, there’s no commitment with CloudTalk.

 CAN I MAKE INTERNATIONAL CALLS WITH CLOUDTALK?

You can make calls to over 170 countries with CloudTalk. International rates start at just 3p per...

 CAN I USE BUSINESS MOBILE NUMBERS WITH CLOUDTALK?

Yes. There’s no need for additional contracts with other providers anymore. You can bring all...

 CAN I USE CLOUDTALK WHEN I’M ABROAD?

CloudTalk will work in most countries around the world, providing you have a data or WiFi...

 DOES IT COST ANYTHING TO RECEIVE CALLS ON CLOUDTALK?

No. Receiving calls is free of charge on CloudTalk.

 DOES IT SUPPORT PHONE HARDWARE?

Yes. CloudTalk supports USB/Bluetooth headsets. We can recommend phone headsets that have been...

 DOES UK UNLIMITED REALLY MEAN UNLIMITED?

Unlimited calls to UK 01, 02, 03 numbers and major network 07 numbers are included, within fair...

 HOW DOES CLOUDTALK WORK?

CloudTalk is a cloud-based business phone system, which allows you to make and receive calls on...

 HOW LONG DOES SETUP TAKE?

One of the many benefits of cloud technology is once we approve your order it is instant...

 HOW MUCH MOBILE DATA DOES CLOUDTALK USE?

If you’re using the mobile apps, as a general guide, CloudTalk will use approx 1mb of data per...

 IS IT VOIP?

Essentially, yes. But CloudTalk doesn’t require any desk-based or line-based hardware (SIP etc.)...

 WHAT IF I DON’T HAVE AN INTERNET OR DATA CONNECTION?

You won’t be able to make outbound calls without a connection, but you can choose to have calls...