Urgent: Important Security Update - Your Data and Our Commitment to Security

Thursday, January 25, 2024

Dear Valued Customer,

I hope this message finds you well. We are writing to inform you about a matter of utmost importance regarding the security of our systems, and we want to assure you that we take this matter seriously.

Recently, we received an alert that our systems may have been compromised, and there could be a possibility of data theft. Immediately upon receiving this information, we launched a comprehensive investigation into the matter. I am pleased to report that, after a thorough examination, there is currently no evidence supporting the claim of a data breach.

If, hypothetically, this were true, the potentially compromised data might have included names, addresses, and contact information. Please be aware that at this time, there is no indication that such a breach has occurred.

We want to emphasize that our commitment to the security of your information is unwavering. We take pride in ensuring that our network is secured, and we conduct regular security reviews every month to identify and address any potential vulnerabilities.

Given the current cybersecurity landscape, especially during this time of the year when scam emails are prevalent, we believe in transparency and want to keep you informed. Rather than dismissing the possibility outright, we prefer to err on the side of caution and share this information directly with you.

As a precautionary measure, we recommend the following steps:

  1. Monitor Your Credit Reports: Regularly check your credit reports for any unusual or unauthorized activity. You are entitled to one free credit report annually from each major credit bureau.

  2. Review Your Emails: Exercise caution with your email communications and be wary of any unexpected or suspicious messages.

  3. Change Passwords: Consider updating your passwords for our platform and any other accounts using similar login credentials. Ensure that your passwords are strong and unique.

  4. Enable Two-Factor Authentication (2FA): If you haven't already, enable 2FA for an additional layer of security on both your hosting panel and our client area.

We sincerely apologize for any concern this may cause, and we want to assure you that we are continuously enhancing our security measures to protect your data. If you have any further questions or concerns, our customer support team is here to assist you.

Thank you for your understanding, trust, and continued partnership with us.

Best regards,

Britain Connected






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